I did something I've never done, and that is mix up a couple of orders, sending one buyer's order to the other, and vice versa
When I found out, I was mortified. I couldn't believe what I'd done. I usually double-check orders versus mailing labels, but obviously this time I didn't.
I immediately contacted both buyers and explained what I'd done. No excuses. I was ready to bend over backwards to sort it all out.
To my utter gratitude and relief, both ladies were super kind and understanding, and very helpful. They will both be getting a gift from me. Meanwhile, I just wanted to put it out there in the world.
THANK YOU, Cindy and Ariel. A hatful of stars to you!
Simplicity is the removal of the useless and the unnecessary--source unknown